Alexander - Remote Tech Support Agent with 4+ years experience in customer support

Medellín, Antioquia, Colombiaen

Provided technical support to a diverse range of users, including businesses and individual clients

Maintained full-time availability and managed own equipment for remote service delivery

Published on CazVidVideo interview available

Summary

Experienced remote agent fluent in English with over 4 years providing technical support to diverse users. Skilled in self-management and communication.

Video Resume

Key Achievements

Developed strong communication skills working in multilingual support environments

Skills

Technical SupportAdvanced

Delivered remote assistance for technical issues across various user types, ensuring timely resolutions.

Communication SkillsAdvanced

Effectively communicated technical information clearly and efficiently in English to diverse clients.

Self-managementIntermediate

Managed own equipment and schedule to ensure consistent availability for support tasks.

Customer ServiceAdvanced

Provided professional, courteous service to users, fostering positive customer experiences.

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