Luis - Customer Support & Sales Specialist with 5+ years of BPO experience

Delivered technical support and customer service via email and chat, ensuring client satisfaction.

Handled technical inquiries and troubleshooting, primarily related to telecommunications services.

Engaged in selling internet and phone packages, demonstrating competence in sales strategies.

Managed delivery processes and verified merchandise flow in logistics settings.

Responsible for enlisting new motorcycles and performing preventive maintenance.

In charge of selling internet packages and phone packages.

Responsible for verifying and managing the delivery of merchandise to the different Bicycle businesses in Bogotá and some municipalities of Colombia.

Responsible for providing technical support through messages and incoming mail to the company's customers.