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Alexander
Customer Service Representative with 1.5 years experience in client support
Video resume
Customer service representative
One year and a half working on customer service, I can speak English fluently, I know how to deal with angry customers without falling in anger or frustration, and I'm always willing to help and learn.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and complaints professionally, ensuring satisfaction.
Communication SkillsAdvanced
Fluent in English and able to convey information clearly and effectively.
Conflict ResolutionIntermediate
Dealt with angry customers maintaining professionalism and patience.
AdaptabilityIntermediate
Quickly adapted to different customer needs and dynamic work environments.
Summary
Dedicated customer service professional with 1.5 years of experience in client support and conflict management, fluent in English, committed to helping and learning.
Key Achievements
- Provided customer support to diverse clients, handling complaints and inquiries proficiently.
- Maintained fluency in English to effectively communicate in an international customer service environment.
- Demonstrated strong interpersonal skills by managing interactions with angry customers without escalation.
Skills
Customer ServiceCommunication SkillsConflict ResolutionAdaptability
Published on CazVid - Jul 3, 2025