Detective Assistant
Drafted investigative reports for active cases, Assisted in planning meetings and handling confidential personal matters, Managed data collection and documentation
VidelShop504 – Online Clothing Store
Handled digital marketing and promotional content, Managed sales, inventory, and order delivery, Provided customer support through online platforms
Attorney’s Office
Managed mortgage loan documentation and client communications, Created promotional materials, Contacted potential clients to promote legal services
First Investors Financial Services (U.S. Company)
Specializing in vehicle loans and leasing contracts
Diploma
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First Investors Financial Services (U.S. Company)
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Promoted to manual collections, Managed a dedicated list of accounts monthly, Created payment plans and programs to reduce delinquency
Stellantis Financial Services (SFS)
Focused on high-credit accounts, Provided customer assistance and resolution strategies to reduce debt balances
SFS Late-Stage Collections – Repossession Accounts
Handled severely delinquent accounts, Sent pre-repossession notices via mail and email, Assisted customers in avoiding repossession when possible by offering payment solutions
