Versatile professional with experience in education, design, and customer support | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
Alexandra Briceño's avatar
Contact Now

Alexandra Briceño

Bogotá, Bogota D.C., Colombia

Multidisciplinary Professional with diverse experience in education, design & customer service

  • Managed fifth-grade classroom and coordinated school activities at Santa Teresita School
  • Designed printed health publications and edited content as Editorial Designer at PLM Colombia S.A.
  • Provided customer support and managed technical applications for Verizon and Walmart drivers at Ttec Cx Solutions and Intouch Cx
Teamwork
Intermediate
Collaborated effectively with colleagues and clients across multiple roles and industries.
Design & Creative Skills
Intermediate
Utilized Adobe Illustrator, Photoshop, InDesign, and Corel Draw for designing publications, corporate formats, and social media content.
Customer Service & Technical Support
Intermediate
Handled customer inquiries, technical troubleshooting, and application management for major clients such as Verizon and Walmart.
Problem Solving & Communication
Advanced
Applied problem-solving and assertive communication skills in customer service and educational settings.
Report Preparation & Organization
Beginner
Prepared reports and contributed to classroom and work documentation processes.

Languages

Spanish
native
English
intermediate
See Full Skillset on CazVid
2021
Kindergarten and primary school English teacher
Santa Teresita School
Fifth grade management, Management of time, lesson plans and school events
2015 - 2018
Editorial designer
PLM Colombia S.A.
Design of printed publications for the health field, Text reviewing and style editing
2014 - 2015
Graphic and editorial designer
Hot Box Ltda.
Design of corporate formats, Massive mailing advertising and social media management, Design of machine handbooks, Text reviewing and style editing, Customer service
Sep 2024 - Jan 2025
Customer Service Representative
Ttec Cx Solutions Colombia
Customer service for Verizon, Basic technical support, Billing explanations, Crossed sales, Management of applications on Citrix environment
Jan 2025 - Feb 2025
Technical assistant Tier 1
Intouch Cx
Basic technical support for Walmart Spark Delivery drivers registered on the app, Management of applications based in Oracle and Citrix environment
View Complete Work History
🎓
Universidad Pedagógica Nacional
Bachelor's degree
Completed unfinished
🎓
SENA
Technologist
🎓
IED Silveria Espinosa de Rendón
Secondary studies
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Alexandra Briceño's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)