This is my profileContact via CazVid
Alexandra
Reservation Agent with 4+ years of customer service experience
Video resume
Reservations agent
Help the doubts and questions of the company members and help them planning their future vacations
Contact
Mexico City, Mexico City, Mexico
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided assistance to customers and resolved inquiries effectively.
Bilingual CommunicationIntermediate
Communicated fluently in two languages to serve diverse customer needs.
Reservation ManagementIntermediate
Handled vacation bookings and related customer queries at Royal Holiday.
CollectionsIntermediate
Managed collection processes and engaged with clients at Concord.
Summary
Experienced bilingual customer service professional with over four years in reservation and collections roles, skilled in customer communication and problem resolution.
Key Achievements
- Served as a bilingual reservation agent at Royal Holiday, assisting with vacation planning
- Gained experience in collections at Concord, developing communication and problem-solving skills
- Accumulated over four years of customer service experience across different roles and industries
Skills
Customer ServiceBilingual CommunicationReservation ManagementCollections
Published on CazVid - Jul 3, 2025