Experienced professional with a strong background in customer service, sales, debt collection, and administrative tasks in a remote call center environment. Skilled in client communication and maintaining a positive client relationship.
Engaged clients effectively to resolve issues and build rapport in a call center environment.
Achieved a consistent sales record through persuasive communication and client needs analysis.
Handled debt recovery processes in a remote setting, maintaining compliance and professionalism.
Supported administrative tasks related to customer accounts and data management.
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Utilized technical tools and systems to facilitate communication and record-keeping.