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Operations Supervisor with 10+ years of diverse experience
Contact
Competencies
Handled customer inquiries and resolved issues efficiently in contact center and operational roles.
Managed daily operational activities including inventory, sales, and logistics at a water purification company.
Effective in communicating with parents, teachers, and customers to support their needs and solve problems.
Assisted teachers and coordinated with merchants, demonstrating strong teamwork skills.
Led negotiations with local merchants to increase sales and improve distribution channels.
Education
Languages
Summary
Experienced in managing operational tasks, customer interactions, and team collaboration across education, customer service, and water industry sectors.
Key Achievements
- Supported classroom safety and communication as Office Assistant at America Unida Kindergarten
- Resolved customer inquiries effectively as Contact Center Agent at Telvista
- Led daily operations and negotiations, boosting sales and coordinating logistics at Aguisíma Water Purification
Experience
Office Assistant
Supported administrative tasks: parent communication, classroom supervision, and safety checks., Assisted teachers in creating a positive learning environment.
Contact Center Agent
Handled inbound calls, resolved customer inquiries, and provided solutions to problems.
Operations Supervisor
Managed daily operations, including customer service, inventory management, and sales., Led negotiations with local merchants to boost sales and coordinated delivery/logistics.