Experienced in managing operational tasks, customer interactions, and team collaboration across education, customer service, and water industry sectors.
Handled customer inquiries and resolved issues efficiently in contact center and operational roles.
Managed daily operational activities including inventory, sales, and logistics at a water purification company.
Effective in communicating with parents, teachers, and customers to support their needs and solve problems.
Assisted teachers and coordinated with merchants, demonstrating strong teamwork skills.
America Unida Kindergarten
Supported administrative tasks: parent communication, classroom supervision, and safety checks., Assisted teachers in creating a positive learning environment.
Telvista
Handled inbound calls, resolved customer inquiries, and provided solutions to problems.
Aguisíma Water Purification
Managed daily operations, including customer service, inventory management, and sales., Led negotiations with local merchants to boost sales and coordinated delivery/logistics.
High School Diploma
Software Engineering
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Led negotiations with local merchants to increase sales and improve distribution channels.