Alfredo - Product Manager with 8 years in Tech and SaaS

Guayaquil, Guayas, Ecuadoren

Led product strategy and development for multiple SaaS platforms, enhancing user engagement and satisfaction.

Managed cross-functional teams to successfully launch new features, resulting in increased customer retention.

Published on CazVid

Summary

Experienced Product Manager with a strong background in SaaS and technology markets, specializing in product lifecycle management and team leadership.

Key Achievements

Streamlined product lifecycle processes, improving time-to-market efficiency and team productivity.

Skills

Product ManagementAvanzado

Directed product development cycles from conceptualization to deployment, coordinating with engineering, design, and marketing teams.

Agile MethodologiesAvanzado

Implemented Agile practices in project workflows to improve collaboration and adaptability during product development.

Data AnalysisIntermedio

Utilized data analysis tools to inform product decisions and monitor key performance metrics.

Team LeadershipIntermedio

Led cross-functional teams of developers, designers, and marketers to meet project targets.

User Experience (UX) Design

Experience

Servicio al cliente / Área de ventas

HOLAAMERICA, GRUPO TVCABLE

Atención al cliente vía Call center., Vendedor de Telemarketing ofreciendo un servicio pre-pagado de llamadas internacionales.

Supervisor del Área de Cocina / Caja

Agripac S.A

Supervisor del área de catering industrial, servicio de alimentación para el personal de Agripac., Supervisión de la limpieza, personal, bodega y caja de la cocina.

Servicio al cliente / Asignación de citas médicas

RECAPT Capital Contact Center S.A. CALL CENTER DEL IESS

Atención al cliente vía Call center a los afiliados del seguro médico del Instituto Ecuatoriano de Seguridad Social.

Coordinador del área de logística/ Coordinador del área de Operaciones e Instalaciones

Casa Guzmán

Coordinación de productos con proveedores., Planificación de rutas de despacho., Planificación de instalación de servicios., Control del camión de la empresa., Control e inventario de bodega., Supervisión de obras de instalación., Reporte general de cobros.