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Alfredo
Customer Service & Virtual Assistance Professional with diverse experience
Video resume
Customer service representative
I have worked for United Airlines as customer service representative, I've done cold calling sales for Verizon, I worked as a collection agent for Concord Servicing Corporation in Scottsdale, Arizona and currently working as a Virtual Assistant for Denver Investment Group in Denver, Colorado.nI'm super committed with everything I do, I'm a very proactive person and I'm always willing to learn.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and problem resolution for airline clients.
Sales & Cold CallingIntermediate
Conducted outbound sales calls to promote Verizon services and generate leads.
Collections ManagementIntermediate
Handled debt collection processes for Concord Servicing Corporation.
Virtual AssistanceBeginner
Supported investors with administrative tasks as a virtual assistant.
Proactive EngagementIntermediate
Demonstrates commitment and eagerness to learn in various professional roles.
Summary
Experienced in customer support, sales, collections, and virtual assistance, committed to proactive service and continuous learning.
Key Achievements
- Performed customer service for United Airlines, handling inquiries and support.
- Conducted cold calling sales for Verizon, expanding client outreach.
- Managed collections at Concord Servicing Corporation, maintaining financial accounts.
Skills
Customer ServiceSales & Cold CallingCollections ManagementVirtual AssistanceProactive Engagement
Published on CazVid - Jul 3, 2025