Alison - Customer Service & Sales Specialist with diverse communication skills

Lima, Lima Province, Peruen

Provided customer support and appointment scheduling at CLASA, enhancing operational efficiency.

Conducted sales calls and client follow-ups for IZIPAY at YATEL, ensuring customer engagement.

Published on CazVid

Summary

Dedicated professional with experience in customer support, sales, and collection roles, demonstrating effective communication and client management skills.

Key Achievements

Managed collections and client communication for overdue accounts at MONTALDEO.

Skills

Customer ServiceIntermediate

Experience handling calls, client inquiries, and service support across various roles.

Sales & Client Follow-upIntermediate

Conducted sales activities, follow-ups, and customer assistance to promote product use.

Communication SkillsIntermediate

Effective in verbal communication for call reception, support, and sales activities.

Office & Graphic DesignBeginner

Proficient in Office applications, Windows, and basic graphic design tools.

Languages

Experience

Teleoperadora

CLASA

Marzo 2023 - Julio 2023

Recepción de llamadas., Agendas citas clínicas., Capacitación al personal nuevo.

Asesor de Venta

YATEL

Diciembre 2021 - Julio 2022

Realizar llamadas ofreciendo los productos de IZIPAY, Realizar seguimiento a mis clientes, para su buen uso de los dispositivos., Ayudar a mis clientes en caso de dudas o problemáticas con sus sistemas.