This is my profileContact via CazVidAlisson
Customer Service and Administrative Professional with 5+ years of experience
Contact
Competencies
Proficient in resolving customer issues and delivering personalized solutions to enhance client satisfaction.
Experienced in supervising staff, managing cash operations, and supporting daily administrative tasks.
Skilled in managing supplier communications and optimizing procurement processes.
Effective communicator capable of handling inquiries, resolving conflicts, and providing clear guidance.
Education
Languages
Summary
Dedicated professional with extensive experience in customer service, administrative management, and vendor relations. Proven ability to handle complex queries, supervise teams, and streamline operations to improve efficiency and customer satisfaction.
Key Achievements
- Supervised cash closing processes and staff management at Casa Patacon, ensuring accuracy and efficiency.
- Streamlined vendor management and enhanced customer satisfaction at Belleza y Variedades JM.
- Resolved customer complaints effectively at Concentrix - Lyft, leading to improved client retention.
Experience
Asistente administrativa
Gestionar el cierre de caja y supervisar al personal, además de ayudar con diversas tareas en la cocina.
Servicio al cliente y administración
Gestión de proveedores, resolución y atención a consultas y necesidades de los clientes.
Servicio al cliente
Representante de atención al cliente en un centro de llamadas, responsable de atender quejas de clientes y ofrecer soluciones efectivas y personalizadas basadas en la evaluación individual de cada caso.