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Allan
Customer Service Representative with Experience in Healthcare & Payment Platforms
Video resume
Customer Service Representative position
...
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to patients, managing inquiries and requests efficiently.
Online Platform UsageIntermediate
Proficient in using platforms like Simply, A's, and VA Web for processing payments and document searches.
Quick LearnerIntermediate
Adapted rapidly to new tools and procedures in a dynamic customer service environment.
Communication SkillsIntermediate
Communicated effectively with patients to address their needs and requests.
Summary
Experienced customer service representative with a background in healthcare, adept at managing patient interactions and utilizing online platforms for service delivery.
Key Achievements
- Handled thousands of patient interactions at iBEX during the Connoffer campaign
- Utilized multiple online platforms including Simply, A's, and VA Web for processing payments and retrieving documents
- Demonstrated fast learning ability in adapting to new tools and customer service protocols
Skills
Customer ServiceOnline Platform UsageQuick LearnerCommunication Skills
Published on CazVid - Jul 3, 2025