Alma - Customer Service & Sales Professional with diverse industry experience

Guatemala City, Guatemala, Guatemalaen

Gained extensive experience in customer service and sales across various companies.

Performed cold calling and direct sales, demonstrating proactive outreach skills.

Published on CazVid

Summary

Experienced in customer support and sales within telecommunications, energy, and banking industries, with strong communication and outreach skills.

Key Achievements

Built a versatile skill set through roles in telecom, energy, and banking sectors.

Skills

Customer ServiceIntermediate

Handled customer inquiries and support across multiple companies and sectors.

Sales & OutreachIntermediate

Engaged in sales activities including cold calling and direct sales efforts.

Communication SkillsIntermediate

Communicated effectively with customers and team members in various roles.

Industry KnowledgeBeginner

Acquired work experience in telecommunications, energy, and banking sectors.

Experience

Sales Representative

IDT Guatemala / NRS

2023 - 2024

Cold calling

Customer Service and sales

Alorica / Gexa Energy

2022

Customer Sevice

24/7 a.i. / citibank

2021 - 2022

Customer Service and Sales

Nearsol. / Sprint

2019 - 2020

Sales Representative

VXI. / AT&T

2018 - 2019

Customer Service

TELUS / Sprint

2015 - 2017

Education

Instituto Speedwriting de Guatemala

Secretariado

Completed 1998

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