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Althea

Registered Medical Assistant

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Hope Mills, North Carolina, United States
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Competencies

Active Listening

Demonstrated experience with Active Listening.

Patient Advocacy

Demonstrated experience with Patient Advocacy.

Care Coordination

Demonstrated experience with Care Coordination.

Empathy & Rapport Building

Demonstrated experience with Empathy & Rapport Building.

HIPAA Compliance

Demonstrated experience with HIPAA Compliance.

Education

Bachelor of Arts, Psychology
American Public University System
Associate of Applied Science, Medical Assisting
Motte College – Fayetteville, NC
Associate of Applied Science, General Studies
American Public University

Summary

Professional profile

Experience

Registered Medical Assistant

Premise Health
Jun 2019 - Present

Provide compassionate, patient-centered support to diverse populations in fast-paced healthcare settings.. Build trusting relationships with patients through empathy, active listening, and respectful communication.. Assist patients in navigating healthcare processes, referrals, and follow-up care.. Collaborate with interdisciplinary healthcare professionals to support continuity of care.. Maintain confidentiality and accurate documentation in compliance with HIPAA standards.. Help create a welcoming and supportive environment for patients and families during vulnerable moments.

Registered Medical Assistant

Ernesto Graham
Oct 2018 - Jun 2019

Provided direct patient support and maintained compassionate communication with diverse individuals.. Triaged patients, documented vital information, and assisted with in-office procedures.. Supported efficient patient flow while ensuring patient comfort and professionalism.

Health Care Specialist/Medic

United States Army
Sep 2012 - Apr 2015

Delivered patient care and medical support in high-pressure environments.. Collected psychosocial and physical patient data while maintaining confidentiality.. Developed strong teamwork, leadership, and crisis-response skills through military medical service.

Skills

Active ListeningPatient AdvocacyCare CoordinationEmpathy & Rapport BuildingHIPAA Compliance
Published on CazVid - Oct 2, 2026
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