Alvaro - Logistics professional with 4-5 years of experience in operations

Coordinated shipments, negotiated rates, and managed documentation to ensure timely delivery and customer satisfaction.

Carried out load booking, carrier outreach, rate negotiation, and load management for various vehicle types.

Utilized tools like Power BI and Excel to monitor KPIs, analyze reports, and support operational decision-making.

Maintained proactive communication with customers and drivers, managing expectations and resolving issues efficiently.

Monitor and analyze objectives, KPI results, reports and action plans of assigned departments., Actively collaborate on various projects within operations., Maintain proactive communication with customers to ensure consistent compliance with their expectations., Conduct meetings with teams to...

Cover loads through freight marketplaces (e.g., DAT, Truckstop), targeted email outreach, strategic phone engagement, and the development of long-term partnerships with high-performing carriers., Oversee and ensure end-to-end shipment visibility, dispatch drivers, proactively managing status...

Cover new shipments by negotiating rates with customers and carriers., Update the status of the loads from the beginning until the end., Verify documentation such as POD and BOL of different types of cargo., Active communication with carriers and customers., Coordination with internal departments...