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Bilingual Coach and Trainer at Teleperformanca S.A.S.
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Competencies
Proficient in Spanish for language tasks
Proficient in English for language tasks
Proficient in French for language tasks
1 of experience in sales
1 of experience in sales
Education
Languages
Experience
Bilingual Coach and Trainer
Coached bilingual employees in communication and customer service skills, ensuring high-quality performance and alignment with company standards., Designed and implemented training curricula tailored to the needs of bilingual teams, focusing on improving key performance metrics such as call...
Teacher
Delivered bilingual English instruction to students in Colombia, adapting lessons to accommodate both English and native Spanish speakers for a more inclusive learning experience.
Online Teacher
Led student orientation sessions to familiarize new learners with the online platform, course structure, and learning expectations, ensuring a smooth onboarding experience and setting students up for success from day one., Delivers engaging and interactive online English lessons to students across...
Sales Manager
Developed and executed sales strategies that increased customer acquisition and retention, expanding the agency’s market presence in the virtual travel industry., Spearheaded virtual sales presentations and webinars to showcase unique travel experiences, building interest and trust among...