Experienced in roadside assistance dispatch, bilingual customer service, and support roles within insurance and automotive industries.
Handled customer inquiries and issues in bilingual contexts, demonstrating responsibility and adaptability.
Managed roadside assistance dispatch processes, liaising with service providers and clients.
Effectively communicated with customers and internal teams in Spanish and English.
Participated in sales support activities within car rental and insurance sectors.
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Fluent in English (B2-C1) and Spanish, enabling effective bilingual communication.
