Experienced in customer support, case management, and logistics coordination with a strong technical background.
Handled customer inquiries and support interactions across multiple roles, demonstrating communication skills.
Coordinated deliveries, tracked shipments, and managed dispatch operations using various software tools.
Utilized AutoCAD, HTML, Linux, Microsoft 365, Salesforce, and other software for work-related tasks.
Proficient in Microsoft Office Suite, Ring Central, Trucker Tools, and TMS for daily operations.
ACCEDO 24/7
Floor support, Back Office Agent
TELEPERFORMANCE
Case Manager for Sunrun
Lean Solutions Group
TECNICO BACHLLER
Computer maintenance and repair
Industrial engineering
Resolved challenges related to delivery coordination and communication with clients and team members.