Alvaro - Data Analyst with 5 years of experience in financial services and healthcare

San José, San José, Costa Ricaen

Developed and maintained dashboards that improved decision-making efficiency for finance team.

Led data cleaning and preprocessing efforts resulting in more accurate reporting and analysis.

Published on CazVid

Summary

Experienced data analyst specializing in extracting actionable insights from large datasets within financial and healthcare sectors. Skilled in SQL, data visualization, and data cleaning to support strategic decision-making.

Key Achievements

Collaborated with cross-functional teams to implement new data collection processes, reducing errors.

Skills

Data AnalysisAdvanced

Utilized statistical tools and techniques to interpret complex data sets and support business strategies.

SQLAdvanced

Designed and optimized queries to extract and manipulate data from relational databases for reporting purposes.

Data VisualizationIntermediate

Created dashboards and visual reports using tools like Tableau to communicate insights effectively.

ExcelExpert

Built complex spreadsheets and macros to automate analysis processes and reduce manual effort.

Team Collaboration

Experience

Spanish / English Interpreter

Cyracom International

January 2023 - September 2025

Provide Spanish interpretation to different types of clients in different kind of services, for example: 911 calls, insurance calls, health services, financial institutions.

Customer Care Representative / Retention Specialist Agent

Teleperformance

July 2022 - January 2023

Attending customers, taking payments, giving technical support in some occasions, solving inconveniences and assigning technical appointments, saving customers from disconnecting accounts in Retention department.