Amanda - Medical and Administrative Professional with 3+ years in Emergency Services and Trading

Experienced in managing appointments, correspondence, invoicing, and documentation to optimize office operations.

Skilled in receiving, prioritizing, and dispatching emergency calls, ensuring rapid and organized responses.

Proficient in maintaining accurate patient records, ICD-10 coding, and medical documentation compliance.

Capable of capturing data accurately and preparing detailed reports for medical and administrative purposes.

Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook for diverse administrative tasks.

Managed patient registration and administrative processes.. Maintained accurate patient records and documentation.. Performed ICD-10 coding and data capturing.. Assisted with medical aid authorisations and scheduling.. Processed confidential documentation.

Received and prioritised emergency and non-emergency calls.. Coordinated ambulance dispatch.. Monitored vehicles using GPS/CAD.. Maintained incident records and reports.

Provided comprehensive administrative support.. Managed appointments, correspondence and filing.. Assisted with invoicing, payments and reports.