Experienced instructional assistant with skills in data gathering, lesson prep, and student support, seeking administrative position.
Gathered data for I.E.P. and E.T.R. meetings to monitor student growth.
Reviewed daily lesson plans and prepared materials and manipulatives.
Provided small group and individual support to students with learning activities.
Communicated with staff and managed correspondence related to classroom activities.
Cleveland Metropolitan School District
Assist in gathering data for I.E,P and E.T.R. meetings to monitor growth, Review daily lesson plans to prepare materials and manipulatives needed for the lesson., Set up devices and other electronics for daily lessons for all students., Work in small groups and one on one with students, also make...
Teletech Call Center - T-Mobile
Communicated with Customers via phone, to obtain payments for cell phone accounts., Answered incoming calls as well as transfer calls to the appropriate dept. when required., Reviewed and explained phone plans to customers to guarantee full understanding of payment policies and procedures.,...
Diploma
Diploma
Certificate
Handled account notes and documentation during customer service interactions.