This is my profileContact via CazVidAmaury
Customer Service & Support Specialist with 5+ years of bilingual experience
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Competencies
Experience supporting clients and managing customer relations via calls and reports.
Ability to interpret and communicate fluently in English and Spanish in professional contexts.
Proficient in Microsoft Word and Excel for documentation and data management.
Experience handling technical calls, claims, and report filing for customer support roles.
Education
Languages
Summary
Dedicated bilingual customer service representative with over five years of experience supporting clients and internal teams, handling complex inquiries, claims, and interpretation needs.
Key Achievements
- Handled inbound and outbound calls for multiple companies, managing customer inquiries and support
- Dealt with Department Directors and managed claims, reports, and customer issues effectively
- Provided bilingual English/Spanish interpretation, facilitating communication across diverse settings
Experience
Customer Service/Sales Rep
Inbound and outbound calls, Dealing with Dept Directors for H.S in the USA
Customer Service Rep/Support
Inbound and outbound calls, Handling claims and filing reports for customer dealing with Auto Ins Company
Interpreter
English/Spanish Interpreter