Demonstrated experience with Medical customer service.
Demonstrated experience with Spanish-English medical interpretation.
Demonstrated experience with Appointment coordination.
CyraCom
Provided simultaneous interpretation for medical calls between patients and healthcare providers., Assisted with general consultations, specialist visits, follow-ups, lab appointments, and more., Handled calls related to food stamp benefits and Social Security programs.
Lionbridge
Delivered professional interpretation services for medical and administrative contexts., Supported clinics, hospitals, and government agencies with clear and accurate communication., Helped patients understand procedures, benefits, and follow-up steps.
Aqua Health (via Upwork)
Scheduled medical appointments for patients in affiliated clinics., Managed confirmations, reschedules, and patient support through phone and chat., Maintained accurate records and handled confidential patient information.
Trushore Medical Call Center
Coordinated medical appointments for various healthcare providers., Provided follow-up support and assisted patients with scheduling needs., Worked with high call volumes while maintaining excellent customer service.
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