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Amuya Montero Herrera

La Paz, La Paz Department, Bolivia

Customer Service and Event Management with 7+ years of diverse experience

  • Managed reservations, payments, and real-time problem solving at Hostal Green, ensuring high client satisfaction.
  • Supported logistical coordination and promotional activities for international tours and festivals, including Love Festival and Psycho Circus Company.
  • Developed and implemented event tracking systems at Psycho Circus Company, improving operational efficiency.
Customer Service
Intermediate
Provided assistance and support to clients, ensuring satisfactory experiences across hospitality and event sectors.
Event Planning & Management
Intermediate
Organized and administered reservations, handled payments, and coordinated event logistics for various entertainment contexts.
Communication & Interpretation
Intermediate
Facilitated communication between bands and local staff, supporting international tour activities.
Sales & Promotion
Intermediate
Promoted events through flyer distribution and direct event promotion, managing ticket sales and point of sale activities.
Data & Operations Management
Beginner
Implemented systems for tracking event data, contributing to improved logistical operations.

Languages

Spanish
Native
English
Advanced
Italian
Basic
See Full Skillset on CazVid
2024 - Present
Assistant, administrative and receptionist
Hostal Green
Attention to national and international clients, ensuring a satisfactory experience., Management of reservations, payments and problem solving in real time.
2024 - 2024
Interpreter
AB Quintanilla Tour
Coordination of communication between the band and local staff., Logistical support for tour activities and promotional events.
2024 - 2024
Promoter and Sales
Love Festival
Distribution of flyers and direct promotion of the event where the headliner was AB Quintanilla., Ticket sales and point of sale management during the promotion of the festival.
2023 - 2024
Psycho Circus Company
Contributed to the development and execution of choreographies for the company's productions., Collaborated closely with the production team to ensure seamless integration and overall artistic vision., Event Management, served as a point of contact for clients, managing their expectations and providing customer service., Implemented efficient systems for tracking and analyzing event data, leading to improved logistics and overall operational efficiency.
2022 - 2023
Los Versos del Capitán
Customer experience management, ensuring high levels of satisfaction., Organization and administration of reservations for events., Attention as a ticket agent receiving payments from clients, handling payments and tickets for events.
2022 - 2022
Customer support
AT&T
Providing assistance and troubleshooting steps for technical issues., Handling reports and tickets.
2023 - 2024
Personal Marketing Manager
Freelance
Implementation of personal marketing strategies to promote my artistic career., Ticket sales and promotion of artistic events.
View Complete Work History
🎓
Universidad Mayor de San Andrés
Psychology
Completed currently studying
🎓
Colesol Saint Germain
High school
Completed 2021
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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