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Ana

Administrative Secretary with diverse experience in customer service and translation

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Sololá, Sololá, Guatemala
Available on CazVid
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Competencies

Administrative SupportIntermediate

Provided secretarial and administrative assistance across different organizations.

Customer Service & Call Center OperationsIntermediate

Handled customer inquiries and support for telecom, shipping, and logistics companies.

Language Skills (English-Spanish Translation)Intermediate

Performed translation and language assistance tasks, including reading, speaking, and typing in English.

CommunicationIntermediate

Engaged in communication tasks with clients and colleagues in multilingual settings.

Education

Biblingual Secretary
Instituto Evangelico America Latina
Completed 2002

Languages

EnglishBilingual
SpanishBilingual

Summary

Administrative secretary with extensive experience in secretarial roles, customer service, call center operations, and bilingual communication.

Key Achievements

  • Served as Secretary in multiple organizations, demonstrating administrative skills.
  • Acted as an Agent in call centers for major clients including Tracfone Wireless, FedEx, and UPS.
  • Developed language skills in English, including typing, reading, speaking, and translation.

Experience

Secretary

ONG Manos de Amor
2003 - 2004

Secretary

Seminary Baptist at Guatemala
feb 2004 - feb 2005

Secretary at Accounting Dep.

Shin Won, Textile Exporter
Jun 2006 - jun 2007

Agent in a Call center

Tracfone Wireless, Telecom El Salvador (Claro)
Jun 2007 - Jan 2008

Agent in a Call Center

Fedex US, At Teleperformance El Salvador
March 2008 - Jan 2009

Agent in a call center for the Account UPS

CONDUENT GUATEMALA
JUNE 2022 - DICIEMBRE 2023

Skills

Administrative SupportCustomer Service & Call Center OperationsLanguage Skills (English-Spanish Translation)Communication
Published on CazVid - Jul 3, 2025
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