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Ana

Junior Recruiter

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Santiago de Querétaro, Querétaro, Mexico
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Competencies

Recruitment & Talent ManagementExpert

Executed sourcing, interviewing, background checks, and candidate evaluation for trucking and coaching industries.

Customer Service & Client CommunicationAdvanced

Provided high-quality support, needs assessment, and relationship management across education and coaching sectors.

Teaching & TrainingAdvanced

Delivered tailored English language instruction, incorporating developmental principles and ensuring learner engagement.

Data Management & ReportingIntermediate

Handled candidate and student data entry, record-keeping, and reporting for recruitment and education programs.

Operations & Workflow OptimizationIntermediate

Led process improvements, team coordination, and organizational strategies to meet operational targets.

Education

Bachelor’s Degree
UNIVERSIDAD LATINOAMERICANA
Completed July 2023
Professional certification
UNIVERSITY OF CAMBRIDGE
Postgraduate Diploma
CLEV
Completed February 2025

Languages

EnglishFluent
SpanishNative

Summary

Skilled in talent acquisition, client communication, and instructional delivery across transportation, coaching, and language education sectors. Adept at fostering client trust, optimizing workflows, and supporting team success through strategic management and personalized training.

Key Achievements

  • Progressed from Junior to Senior Recruiter at The Trucking Company, supporting end-to-end hiring processes and candidate pipeline management.
  • Led daily operations and enrollment strategies as Operations Department Manager, managing 30+ calls and developing workflow improvements.
  • Designed and delivered personalized English training sessions for diverse learners at Adults Internationally Open English and Qkids, enhancing client engagement and retention.

Experience

Junior Recruiter

The Trucking Company
February 2015 - May 2015

Conducted initial intake calls with applicants, Worked with customer service and sales key performance indicators., Gathered essential personal and professional information, Performed employment and education verification., Scheduled interviews and maintained organized records, Supported...

Senior Recruiter

The Trucking Company
February 2015 - May 2017

Conduct in-depth phone interviews to evaluate candidate qualifications and background., Worked with customer service and sales kpi’s., Asked clear, structured questions to assess eligibility and fit., Managed candidate pipelines using ATS and CRM systems., Reviewed employment history, education,...

Operations Department Manager

Coaching program Leadmex
April 2017 - August 2020

Managed teams and daily operations in a fast-paced environment, Managed an average of 30 inbound and outbound calls daily, providing clear program explanations, conducting needs-based questioning, and promoting coaching services to meet weekly enrollment targets., Delivered high-quality customer...

English Teacher

Adults Internationally Open English
March 2019 - August 2025

Delivered structured, communication-focused sessions tailored to individual client needs, ensuring clarity, engagement, and a positive learning experience., Strengthened active listening, effective questioning, and interpersonal skills to better understand client goals, address concerns, and build...

English Teacher

Qkids
Current

Conduct structured one-on-one and group online sessions with children, applying developmental and educational psychology principles to adapt teaching strategies to individual needs., Demonstrate high levels of empathy, emotional intelligence, and patience while engaging students from diverse...

Skills

Recruitment & Talent ManagementCustomer Service & Client CommunicationTeaching & TrainingData Management & ReportingOperations & Workflow Optimization
Published on CazVid - May 17, 2026
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