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Ana
Call Center Agent with 2+ years in customer service and bilingual communication
Video resume
Agente telefónico bilingüe
Trabajaba como servicio al cliente en una empresa que ayuda a los repartidores de comida a realizar los pedidos y de tal manera a repartir los a encontrar las direcciones la de los clientes como la de los establecimientos
Contact
Tlaxcala, Tlaxcala, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and resolved issues for clients and delivery personnel, enhancing user experience.
Bilingual CommunicationIntermediate
Interacted effectively with Spanish-speaking clients and colleagues in a bilingual environment.
Call Center OperationsAdvanced
Managed inbound and outbound calls, ensuring efficient communication and problem resolution.
Proactive Problem SolvingIntermediate
Displayed initiative and a positive attitude to assist clients and improve service delivery.
Summary
Experienced call center agent with over two years of providing bilingual customer support, particularly in food delivery assistance.
Key Achievements
- Served as bilingual customer service representative for over two years at Lingvo.
- Supported food delivery processes by assisting clients and delivery personnel with order and address management.
- Demonstrated proactive approach and strong interpersonal skills in customer support roles.
Skills
Customer ServiceBilingual CommunicationCall Center OperationsProactive Problem Solving
Published on CazVid - Jul 3, 2025