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Administrative Assistant and Receptionist with 2 years of experience in customer service and administrative support
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Competencies
Expertise in addressing client needs, resolving issues, and ensuring positive customer experiences.
Proficient in managing documentation, data entry, and office operations efficiently.
Effective in coordinating with teams and engaging clients through verbal and written channels.
Skilled in using platforms like Xubio and social media tools to enhance administrative tasks.
Education
Summary
Motivated administrative assistant with experience in client support, document management, and recruitment. Skilled in digital tools and social media, committed to organizational efficiency and customer satisfaction.
Key Achievements
- Streamlined document management processes, improving efficiency by 20%
- Managed digital and physical files, ensuring accuracy and compliance
- Handled customer inquiries and scheduling, enhancing client satisfaction
- Supported recruitment activities and database administration for hiring processes
- Contributed to social media content creation, boosting online engagement
Experience
Auxiliar Administrativa y Recepcionista
Servicio al cliente.. Gestión documental digital y física.. Manejo de plataforma contable como Xubio.. Actualización de base de datos.
Telemercadeo
Agendamiento de citas.. Servicio al cliente.. Reclutamiento y selección.. Seguimiento PQRS clientes.
Aprendiz SENA / Asistente Administrativo – Área de Reclutamiento
Liderar actividades internas del programa de referidos.. Seguimiento de contratación de los candidatos.. Administración de base de datos.. Apoyo visual en la creación de contenido para redes sociales de la empresa.