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Ana

Logistics Coordinator with 4+ years in operations and supply chain

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Pereira, Risaralda Department, Colombia
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Competencies

Logistics OperationsIntermediate

Handled operational task development, freight reporting, and documentation management.

Customer Service & SupportIntermediate

Provided customer assistance, technical support, and managed communication for logistics and billing.

Team LeadershipIntermediate

Led work teams in technological and operational sectors, coordinating tasks and performance.

Data & Inventory ManagementIntermediate

Managed data entry, inventory, and reporting to support operational efficiency.

Process Improvement & StrategyBeginner

Participated in designing and implementing strategies for performance and indicator improvements.

Education

INDUSTRIAL ENGINEER
Universidad Tecnológica de Pereira
Completed DECEMBER 2018
BACHILLERATO ACADEMICO
Institución Educativa Cristo Rey -Dosquebradas
Completed 2011

Languages

SpanishBilingual
EnglishBilingual

Summary

Experienced in logistics coordination, customer service, and team leadership with a focus on operational efficiency.

Key Achievements

  • Supported operational tasks and documentation management across multiple logistics roles.
  • Managed customer service, freight reporting, and data entry in logistics environments.
  • Led work teams and coordinated technological and operational processes across various roles.

Experience

LOGISTICS COORDINATOR

LEAN STAFFING
NOVEMBER 2022 - ON GOING

Provide support on the different operational task development., Report freight status or any other news during the transportation of the goods., Obtain necessary documentation to complete assigned logistic activities, via sea, air or road mode., Assist on the data entry, assist in customer service, represent residential delivery assist on accounting (primary level) and other task related.

LOGISTICS COORDINATOR

SERFICABANA
MAY 2022 - NOVEMBER 2022

Provide support on the development of different operational activities (back office)., Report freight status or any other news during the transportation of the goods., Obtain necessary documentation to complete assigned logistic activities.

ADVISOR I

CONCENTRIX
NOVEMBER 2021 - MAY 2022

Billing agent with technical assistance tasks, customer service, technical support, sales, and delivery support

OPERATION COORDINATOR

SEVENS S.A.S
JUNE 2019 - SEPTEMBER 2021

Supply management., Shopping and providers management., Production indicators management., Temporary support in accounting., Diagnosis and reporting of incidents and failures in technological equipment., Lead and coordinate work teams.

SYSTEMS ANALYST

JH SOLUTIONS
JUNE 2018 - FEBRUARY 2019

Lead operational area work teams, report management indicators, report performance analysis, design and implement strategies to achieve indicator improvements, team training in the operational sector, material inventory management, maintenance management of technological equipment

Skills

Logistics OperationsCustomer Service & SupportTeam LeadershipData & Inventory ManagementProcess Improvement & Strategy
Published on CazVid - Jul 3, 2025
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