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Customer Service & Administrative Specialist with Diverse Industry Experience
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Competencies
Provided support and assistance as a semi-bilingual agent at Webhelp for Fitbit, ensuring customer satisfaction.
Handled database management, scheduling, personnel management, and payroll at Soleil Studio.
Created and edited photos and videos for marketing and portfolio purposes at Soleil Studio.
Engaged in thesis research at Neuroscience Group of Antioquia, developing investigative and analytical skills.
Assisted in sales activities at Bran jean, supporting store operations and customer engagement.
Education
Languages
Summary
Experienced in customer support, administrative tasks, content creation, and research. Skilled at managing diverse responsibilities in dynamic environments. Adept at supporting team operations, enhancing communication, and ensuring efficient workflows across industries.
Key Achievements
- Performed database management, appointment scheduling, personnel management, and payroll at Soleil Studio, demonstrating versatility in administrative roles.
- Contributed to content creation and editing (photos and videos), enhancing communication and marketing efforts.
- Participated in thesis investigation at Neuroscience Group of Antioquia, gaining research and analytical skills.
Experience
Sales Assistant
Semi-bilingual agent
Customer service
Administrative assistant
Database management, appointment scheduling, personnel management, payroll, portfolio, content creation and editing (photos and videos), staff training
Junior Investigator
Tesis investigator