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Experience
Marketing and Media Assistant
Managed company files and processes, Created reports for social media platforms, Handled emails, Scheduled appointments, Performed other administrative tasks
Bilingual Medical Interpreter
Facilitated communication between Spanish-speaking patients and English-speaking medical staff, Ensured accurate and culturally appropriate information exchange, Experienced in consecutive and simultaneous interpretation in clinical, hospital, and emergency settings, Proficient in medical terminology and committed to confidentiality and ethical standards
Supernumerary Trainer
Trained Customer Service Agents for the PTB AT&T USA campaign, Focused on performance improvement, Personalized offers, Efficient customer support, Tool training
Customer Service Agent and Sales Representative
Provided support to AT&T USA customers for cellular and internet services, Specialized in sales and customer relations, Consistently achieving performance targets