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Customer Service & Teaching Professional with diverse experience in client management
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Competencies
Provided client support, managed face-to-face and over-the-phone interactions, and handled client queries.
Conducted English lessons and assisted in educational settings, facilitating learning.
Managed company programs, system administration tasks, and utilized tools like Microsoft Office, Zoom, and Meet.
Handled sales, organized inventory, trained new staff, and managed financial transactions.
Education
Languages
Summary
Experienced in client relations, teaching, and system management with a focus on operational efficiency.
Key Achievements
- Taught English at EIFAB-LA PAZ and assisted at UMSA, demonstrating teaching versatility.
- Managed customer service operations across multiple companies, including system management and sales.
- Supervised new employees and handled money management at Adonay and BusFer, indicating leadership and operational skills.
Experience
English Teacher
Teach English
Call Center Agent
Give welcome calls, Deal with clients over the phone, Manage the company programs
Teaching Assistant
Teach
Customer Service Management and Marketing
Dealing with clients face to face and over the phone, System management, Sending packages all over the country
Customer Service Management
Selling, Organizing items, Training new people, Money management
Customer Service Management
Selling tickets, Money management, System administration