Experienced developer specializing in full-stack web application development with a focus on backend optimization and frontend usability.
Utilized JavaScript extensively for building dynamic web front-ends and improving user interactivity.
Implemented user interfaces and managed component state in various web projects.
Developed server-side applications and APIs to support frontend functionalities.
Designed and maintained relational databases to ensure data integrity and accessibility.
Newtech Global
Served as the primary point of contact for patients, ensuring seamless access to healthcare services., Collaborated closely with clinical teams to boost patient engagement and streamline care coordination., Interfaced with physicians and healthcare providers to clarify clinical documentation and expedite requests., Oversaw patient intake processes, including the verification of personal and insurance details., Onboard and coached new staff in patient access workflows and best practices in customer service., Managed front-end patient intake, including verifying demographic and insurance information., Adhered strictly to HIPAA guidelines, safeguarding patient confidentiality and data security.
Alorica
Managed customer orders efficiently, ensuring accurate and timely fulfillment., Worked closely with customers to recommend products, boosting sales and customer loyalty., Used order systems to track and process orders, minimizing errors., Collaborated with inventory and shipping teams to ensure on-time deliveries., Provided product details and supported upselling opportunities., Monitored sales data to identify trends and improve performance., Assisted in developing promotional materials and campaigns to drive sales and increase product visibility., Fostered strong relationships with customers through effective communication and follow-up, ensuring a seamless purchasing experience.
ITELLE Healthcare Interpreter SRL
High School Graduated
Discover other professionals with similar experience
Participated in Scrum and Kanban workflows to improve project delivery efficiency.
Provided interpretation services across various fields, including medical, legal, 911, 311, banking, housing, government charities, and immigration., Facilitated clear and accurate communication between clients and service providers by translating complex information in real-time., Ensured confidentiality and accuracy in handling sensitive information, including medical diagnoses, legal proceedings, and financial transactions., Managed multiple interpretation requests simultaneously, maintaining a high level of professionalism and adherence to industry standards., Supported clients in understanding and navigating various processes and systems, enhancing their overall experience and ensuring effective communication.
