Anderson - Customer Support and Education Professional with 4+ years of diverse experience

Utilized strong communication skills to assist customers and facilitate class instructions across roles.

Applied problem-solving techniques during technical support at Intelcia-Altice to troubleshoot customer issues.

Organized camp activities and managed reservations, coordinating multiple tasks efficiently.

Collaborated with colleagues and supervised groups in camp and classroom settings.

Managed schedules effectively for camp activities, classes, and customer appointments.

Give technical support through calls to customers having issues with their telecommunication services at home.

Lead and guide a group of teenagers from Monday to Friday at camp to do indoor and outdoor activities.

Make reservations for hotels located in the United States and Canada making effective communication with customers and understanding their needs, to be assertive and help them to make decisions.

Planning, creation and implementation of English classes for kids, teenagers and adults.