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Andrea

Tech Support & Business Development with 7 years in IT and Energy

Video resume

Tech support Rep / Business development Rep
I have 7 years of experience working in roles like tech support rep, customer service rep, and sales rep in call centers, also directly with US companies and startups remotely.nnThe industries that I have worked with are: Energy and Solar, Information Technology, Software selling, Websites and Healthcare/medical devices. nn

Contact

Bogotá, Bogota D.C., Colombia
Open to remote
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Competencies

Sales & ProspectingAdvanced

Performed prospecting, profiling, outreach, and closing deals with prospects and C-level executives.

Reporting & Data AnalysisAdvanced

Created and managed reports on marketing and sales campaign performance, including data collected from AB testing.

Team Support & TrainingIntermediate

Educated and supported a team of seven sales professionals to improve effectiveness and metrics compliance.

Project DevelopmentIntermediate

Led development of new projects, facilitated meetings with prospects, and managed project initiatives.

Campaign ManagementIntermediate

Managed advertising campaigns as part of sales and marketing efforts.

Education

Bachelor of Science
La Presentacion School

Languages

English

Summary

Experienced in tech support, customer service, and sales roles across energy, IT, and medical device industries, with a proven ability to manage campaigns, support teams, and develop new business opportunities.

Key Achievements

  • Managed reporting and analysis of marketing and sales campaigns, including AB testing results.
  • Supported and educated a sales team of seven, focusing on identifying shortcomings and implementing improvements.
  • Led development and management of new projects, including prospect meetings and closing deals.

Experience

Account Executive

Prosal

Prospecting, profiling, identification of the perfect persona, outreach, email cadence creation, networking, exchange of ideas and perspectives with C-Levels, increasing revenue., In charge of the reports on the marketing and sales campaigns., Creation of reports for the company with results and data collected from the Ab testing, and also the presentation of value propositions to improve., Education and support for the sales team (7 in total), identification of shortcomings, and/or investigation of the company's symptoms to create a project for the sales team to be effective and comply with the company's metrics., Compliance with the annual budget., Correct reports on what is happening in the sales area, what is failing, what is working, and what is the next step., Development and management of new projects; Meetings with prospects, and closing deals., Managing the advertising campaigns.

Skills

Sales & ProspectingReporting & Data AnalysisTeam Support & TrainingProject DevelopmentCampaign Management
Published on CazVid - Jul 3, 2025
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