Andrea - Customer Service & Data Entry Specialist with experience in CRM and US-based warranty support

Santiago de Cali, Valle del Cauca, ColombiaRemoteen

Handled customer service and data entry tasks for Amazon and US-based warranty company

Entered customer information into CRM systems and coordinated technician appointments

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, data entry, and appointment coordination for US and Amazon platforms.

Customer ServiceIntermediate

Provided customer support and managed client interactions via phone and system entries

Data EntryIntermediate

Accurately entered customer and warranty information into various CRM platforms

CRM SystemsIntermediate

Utilized CRM platforms to manage customer data and coordinate service appointments

Communication SkillsIntermediate

Effectively communicated with customers to schedule appointments and provide support