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Economist with diverse skills in food, customer service, and finance
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Competencies
Utilized effective communication skills to troubleshoot, build rapport, and facilitate teamwork across roles.
Applied critical thinking and data analysis to monitor inventory, billing, and customer interactions.
Provided technical and relationship support in call center and customer service roles, handling diverse inquiries.
Managed records, invoices, and billing operations, ensuring accuracy and efficiency.
Addressed customer needs and operational issues using critical thinking and adaptive approaches.
Education
Languages
Summary
Economist with experience across food service, customer support, and finance, demonstrating versatile administrative and interpersonal skills.
Key Achievements
- Managed inventory and supplier relationships at LA ARTESANA CAFÉ, ensuring product quality and rotation
- Handled high call volumes and technical support at TELEPERFORMANCE, maintaining customer rapport
- Processed billing and maintained records efficiently across multiple roles, ensuring accurate financial and operational data
Experience
Economist
Record-keeping, Invoices, Billing operations, Inventory and supplier management, Customer service, Marketing plan, Product control and rotation
Call Center Representative
Troubleshooting, Identify customer needs, Following scripts, Communication
Customer Service Multichannel
Handling high call volumes, Providing technical support, Building customer rapport, Accurate data entry