Experienced in data analysis, BI insights, and technical troubleshooting across diverse industries.
Utilized data mining techniques to extract and prepare data for analysis.
Monitored ETL processes to ensure data integrity and workflow efficiency.
Provided BI insights by analyzing collected data to inform business decisions.
Managed outreach efforts through cold calling and qualifying sales leads.
United Airlines
Data mining, cleaning and structuring, Monitoring ETL process, Help provide BI insights with collected data
HouseCall Pro
Cold Calling (Business2Business), Demo coordination and scheduling, Qualifying and prospecting leads, Manage over 200 outbound calls per day plus emails
Chargepoint
Tech support via phone call for EV charge stations, Maintenance and remote troubleshooting of stations
Technical Career
Statistics & Probability
Professional Cert.
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Delivered remote technical support and troubleshooting for EV station maintenance.