Andres - Data Analyst with 5+ years of experience in financial services

Applied statistical techniques to interpret complex financial data to support decision-making.

Managed and queried large databases to extract relevant data for analysis and reporting.

Created dashboards and visualizations using Tableau and Power BI for performance monitoring.

Prepared and validated datasets ensuring accuracy and consistency for analysis.

Providing comprehensive support to American Water Resources customers., Offering customized solutions and promoting additional products and services.

Detecting, preventing, and resolving fraud situations in client accounts., Managing fraud cases and providing prompt resolutions.

Managing and resolving user technical issues., Ensuring a seamless experience for users.

Providing quick responses and effective solutions to customer queries.