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Andres
Customer Service Representative with 10+ years in Financial Industry
Video resume
Customer service representative
I have a lot of experience under the financial field , being a relationship officer for a US based Bank and working whit international clients I was the responsible to provide customer service and resolve all the bank needs for clients all around the world. nBeing able to work for a great company like Citibank , I was able to learn to work efficiently and be able to use all the different tools provided. Also being a trustworthy person and great team player.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support for banking and travel services, resolving client issues efficiently.
Financial Sector KnowledgeAdvanced
Applied banking and financial products knowledge to assist international clients effectively.
Communication SkillsAdvanced
Utilized clear communication to serve diverse clients and collaborate with team members.
Tool UtilizationIntermediate
Efficiently used varied tools provided by Citibank to manage client relationships and perform tasks.
Summary
Experienced customer service specialist with a strong background in banking, international client management, and travel expertise, committed to delivering excellent support.
Key Achievements
- Served as Relationship Officer at Citibank, managing international client needs
- Gained extensive experience in customer service within the financial sector
- Worked at Expedia as a local expert in Puerto Vallarta, enhancing regional expertise
Skills
Customer ServiceFinancial Sector KnowledgeCommunication SkillsTool Utilization
Published on CazVid - Jul 3, 2025