Eduardo - Customer Service and Logistical Coordination Specialist with diverse experience

Delivered customer support via phone, email, and live chat, managing inquiries and complaints.

Supervised shipment scheduling, liaising with suppliers and carriers for operational efficiency.

Engaged customers to understand needs, conducted product presentations, and implemented promotional strategies.

Displayed excellent communication skills across customer service, sales, and logistics roles.

Provided high-quality customer service through phone, email, and live chat., Assisted customers with product inquiries, problem resolution, and complaints., Maintained detailed records of customer interactions.

Supervised the scheduling and coordination of shipments and deliveries with close communication over the phone., Worked closely with suppliers and carriers to ensure smooth logistical operations., Prepared and maintained logistical reports and documentation.

Interacted with customers to understand their needs and recommend suitable products., Conducted sales presentations and product demonstrations to drive sales., Developed marketing strategies to promote products and increase sales.