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Andrés
Customer Service Representative with 4+ years in BPO industry
Video resume
Experienced Customer service Representative
Hi , my name is Andrés . I have more than 4 years of experience working at the BPO industry and I'm ready to move out to new opportunities and help you to grow up your CSR HUB on Medellin
Contact
Medellin, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and assistance to clients, ensuring their needs were addressed effectively.
Communication SkillsAdvanced
Effectively communicated with customers in a professional manner across different service domains.
BPO OperationsAdvanced
Handled various customer support tasks within the BPO industry, adapting to different client requirements.
Multimedia SupportIntermediate
Utilized multimedia tools to facilitate customer interactions and issue resolution.
Summary
Customer service representative with over four years of experience working with international clients across the telecommunications and security sectors.
Key Achievements
- Gained over four years of experience working across multiple BPO companies, including IT&T, Optimon, and a major U.S. security firm
- Progressed through various roles, demonstrating adaptability and growth within the customer service sector
- Contributed to customer support operations for internet services and security-related services
Skills
Customer ServiceCommunication SkillsBPO OperationsMultimedia Support
Published on CazVid - Jul 3, 2025