Experienced customer service advisor with over 7 years in BPO and retail, adept at remote and in-person customer interactions, with additional sales experience.
Handled diverse customer inquiries and provided quality service in call center settings.
Effectively communicated with customers, ensuring clarity and satisfaction in both remote and face-to-face interactions.
Consistently responsible and dedicated in service delivery, contributing to customer retention.
Experience in sales roles, demonstrating ability to upsell and promote products/services.