Customer Service Specialist with over 7 years in BPO and Retail
Handled diverse customer inquiries and provided quality service in call center settings.
Effectively communicated with customers, ensuring clarity and satisfaction in both remote and face-to-face interactions.
Consistently responsible and dedicated in service delivery, contributing to customer retention.
Experience in sales roles, demonstrating ability to upsell and promote products/services.
Experienced customer service advisor with over 7 years in BPO and retail, adept at remote and in-person customer interactions, with additional sales experience.