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Andrés

Dispatcher with 14+ months in customer service and call handling

Video resume

Dispatcher 1
Auxiliar

Contact

Colombia, Huila, Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceIntermediate

Handled customer inquiries and provided support in both English and Spanish.

Call HandlingIntermediate

Managed inbound calls efficiently, addressing client needs and scheduling.

Organization & Time ManagementIntermediate

Organized tasks and managed schedules effectively within a fast-paced environment.

Communication SkillsIntermediate

Utilized verbal and written communication skills in both English and Spanish.

Office AutomationBeginner

Familiar with handling office software and scheduling tools.

Summary

Experienced BPO agent with over 14 months providing call handling, scheduling, and bilingual support in English and Spanish.

Key Achievements

  • Gained experience managing inbound calls and scheduling in a high-volume BPO environment
  • Developed bilingual communication skills in English and Spanish
  • Demonstrated organizational skills and time management in customer support roles

Skills

Customer ServiceCall HandlingOrganization & Time ManagementCommunication SkillsOffice Automation
Published on CazVid - Jul 3, 2025
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