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Logistics & Data Assistant with 5+ years of cross-domain experience
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Competencies
Utilized Tableau, Power BI, Excel, Python, and SQL to interpret complex datasets, informing strategic decisions in logistics, academia, and market research.
Maintained and optimized large data repositories, developed data models, and created automated reports to enhance operational efficiency.
Managed freight documentation, shipment scheduling, and carrier communication, ensuring high delivery reliability and service quality.
Provided instructional support, grading, and student engagement, increasing efficiency and reducing response times.
Conducted social media theme analysis, customer insights, and market research to advise client strategies and brand positioning.
Education
Languages
Summary
Experienced in logistics, academic support, and market analysis, skilled in data management, visualization, and strategic insights. Proven ability to optimize operations, improve accuracy, and support decision-making across diverse domains.
Key Achievements
- Coordinated LTL shipments achieving 98% on-time delivery through precise tracking and communication.
- Maintained large datasets in Mcloud and proprietary systems, increasing processing speed by 30% and ensuring full accuracy.
- Supported logistics and academic functions, improving service resolution by 20% and grading efficiency by 15% while managing complex data and student interactions.
Experience
Logistics & Database Operations Assistant
Coordinated and tracked LTL (Less-than-Truckload) shipments, achieving a 98% on-time delivery rate through accurate documentation, proactive carrier communication, and efficient freight scheduling., Maintained shipment data across Mcloud and proprietary database management systems, leveraging Excel...
Graduate Assistant DL Coach
Supported instructional communication by regularly posting announcements, addressing student queries, and managing technical troubleshooting, increasing student engagement by 20%., Graded and provided detailed feedback for over 150 complex student projects within strict deadlines, ensuring timely...
Graduate Assistant at the Coggin College of Business
Advised and guided prospective study abroad students, contributing to a 10% increase in program enrollment through targeted data-driven recruitment strategies., Collaborated with cross-functional teams to clearly define project scopes, deliverables, and deadlines., Analyzed student demographic and...
Welcome Desk Receptionist
Managed front-desk operations serving a high-traffic residential area with over 700 residents, effectively directing emergency calls and handling daily inquiries, achieving a 90% resolution rate at first contact., Enhanced customer satisfaction by maintaining accurate packaging and shipping...
Resident Assistant
Mentored and supported a community of over 70 residents, achieving a 95% satisfaction rate in resident surveys regarding safety and community engagement., Planned and executed semester-based social and educational programming within budget constraints of $80-$100 per event, increasing resident...
Freelance Business Analyst
Theme analysis of social media conversations to uncover insights and understand a brand's positioning in the minds of its audience., Conducted comprehensive business analyses for diverse clients, identifying key opportunities and challenges to drive strategic decision-making., Digital...
Landscape Database Project
Identified and rectified data gaps in over 500 property records, enhancing the accuracy and reliability of the document management system by 40%., Developed data models to improve data storage, retrieval, and analysis efficiency by 25%, significantly streamlining database operations., Created...
Junior Data Planner
Theme analysis of social media conversations to uncover insights and understand a brand's positioning in the minds of its audience., Assisted senior data planners in developing data-driven marketing strategies and campaign plans, contributing to successful client campaigns and increased...