Experienced call center professional skilled in customer relations, documentation, and appointment setting with over six years of industry exposure.
Provided support and addressed customer needs effectively in call center environments.
Effective in negotiation, adaptability, and decision-making within customer interactions.
Experienced in handling inbound calls, updating CRM records, and managing client interactions.
Called medical facilities to obtain necessary records for legal cases.
Kally Kingery Law
Call customers to gather documents needed for the case, Take inbound calls and clarify any customer concerns, Update CRM and account status, Call medical facilities to obtain medical records
Middle Baccalaureate
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