Analytical professional experienced in data management, visualization, and reporting within the finance sector.
Utilized SQL to query and manage large datasets for analysis and reporting.
Created dashboards and visual reports using tools like Tableau and Power BI.
Managed complex spreadsheets, data cleaning, and advanced formulas for analysis.
Performed statistical tests and modeling to interpret data patterns.
Amazon
Helped customers via email, phone and chat.
Concentrix
Provided a good performance and met KPIs.
Concentrix
Evaluated interactions, provided coaching sessions, and onboarding for new waves., Completed random audits of specific topics.
Accounting
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Prepared financial statements and reports supporting business insights.