Andy - Data Analyst with 5 years of experience in finance and healthcare

Applied statistical analysis and data visualization techniques to derive insights.

Utilized SQL for querying databases and extracting relevant data sets for analysis.

Created dashboards and visual reports to communicate findings effectively.

Coordinated data projects from inception to completion, ensuring timely delivery.

Assisted Qlink customers by resolving issues professionally and efficiently.

Supervised the daily operations of the customer service team., Trained and developed team members to improve performance., Delivered weekly and monthly reports to management., Handled escalated cases and complex service requests., Identified process improvement opportunities.