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Anel
Customer Service Specialist with Over 5 Years in Client Engagement
Video resume
Customer experience representative
I have more than 5 years of experience in customer experience such as in cold calling, customer service, inbound, outbound, chats and face to face with clients.nBilingual with English native spoken.
Contact
Tepic, Nayarit, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided front-line support through various channels, ensuring customer satisfaction and issue resolution.
Bilingual CommunicationAdvanced
Fluent in English and Spanish, facilitating effective communication with diverse clients.
Cold CallingIntermediate
Performed outbound cold calls to generate leads and support sales efforts.
Client InteractionAdvanced
Engaged directly with clients face-to-face and via phone to address needs and foster relationships.
Summary
Experienced customer support professional with over five years in diverse client engagement roles, fluent in English and Spanish.
Key Achievements
- Gained extensive experience in inbound, outbound, cold calls, and face-to-face customer interactions.
- Developed bilingual communication skills in English and Spanish, enhancing client engagement and service delivery.
- Consistently handled diverse customer service channels including chats and direct client interactions.
Skills
Customer ServiceBilingual CommunicationCold CallingClient Interaction
Published on CazVid - Jul 3, 2025